PRIVACY POLICY
Last Updated: August 21, 2026
This Privacy Policy describes One Smile Orthodontics’ policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
One Smile Orthodontics is committed to safeguarding the privacy of our users and patients. We do not sell or rent your personal information to third parties.
INFORMATION COLLECTION
We collect only information that is reasonably necessary to provide and improve our services. This may include:
- Name
- Email address
- Phone number
- Information voluntarily submitted through our website, forms, or other communications
We do not sell or rent this information to third parties.
HOW WE USE YOUR INFORMATION
The information we collect may be used to communicate with you and provide services you request.
No mobile information, text messaging originator opt-in data, or consent information will be shared with third parties or affiliates for their own marketing or promotional purposes.
We may use personal data for the following purposes:
- To provide and maintain our services, including monitoring the use of our services.
- To manage your account or registration, when applicable.
- To perform a contract or provide products, orthodontic services, or other services that you have requested.
- To contact you by email, telephone, SMS/text message, or other forms of electronic communication regarding appointments, treatment-related information, service updates, account information, security notices, or other communications reasonably related to our services.
- To provide you with information about services, special offers, or events that may be relevant to services you have previously received or inquired about, unless you have opted out of receiving such communications.
- To respond to and manage requests or inquiries submitted to us.
Messages you send through our services may be stored using systems or servers operated by third-party service providers acting on our behalf.
SMS/TEXT MESSAGE DISCLOSURE
By providing your mobile phone number and opting in to receive text messages from One Smile Orthodontics, you agree to receive recurring SMS/text messages from us.
Message and data rates may apply. Message frequency may vary depending on your interactions, appointments, treatment, and communication preferences.
You may reply STOP at any time to opt out of future text messages. You may reply HELP for additional assistance.
Consent to receive text messages is not a condition of purchasing goods or services.
No mobile information, text messaging originator opt-in data, or consent information will be shared with third parties or affiliates for their own marketing or promotional purposes.
DISCLOSURE OF YOUR INFORMATION
One Smile Orthodontics does not sell or share personal information with third parties for their independent marketing or promotional purposes.
We may disclose personal information under limited circumstances, including when:
- You have provided your consent.
- Disclosure is necessary to provide a service you have requested.
- We use service providers, vendors, partners, or affiliates that assist us in operating our business or providing services and that are subject to appropriate confidentiality or data protection obligations.
- Disclosure is necessary to enforce our Terms of Service or other agreements.
- Information is provided to a company controlled by, controlling, or under common control with One Smile Orthodontics, when permitted by law.
- We are required to respond to a subpoena, court order, government request, or other legal process.
- Disclosure is reasonably necessary to establish, exercise, or defend legal rights or legal claims.
- We believe disclosure is necessary to investigate, prevent, or respond to illegal activity, suspected fraud, threats to physical safety, security incidents, or violations of our policies.
- One Smile Orthodontics, or substantially all of its assets, is acquired by or merged with another organization.
We may share aggregated or de-identified information that does not reasonably identify an individual.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to or processed in locations outside your state, province, country, or other governmental jurisdiction where privacy and data protection laws may differ.
We take reasonable steps to ensure that information is handled securely and consistently with this Privacy Policy regardless of where it is processed.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
We may also retain information as necessary to comply with legal and regulatory obligations, resolve disputes, maintain appropriate business and patient records, and enforce our agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our website or services may use cookies and similar technologies to improve functionality and user experience and to understand how our website is used.
Cookies are small files stored on your device that may contain information regarding your activity on our website.
You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website or services.
YOUR CHOICES AND PRIVACY RIGHTS
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
To submit a privacy request or ask questions about this Privacy Policy, please contact us:
One Smile Orthodontics
933 S Sunset Ave #208
West Covina, CA 91790
Phone: (626) 388-2621
Email: onesmileforms@gmail.com
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Where required by applicable law, we may provide additional notice regarding material changes.
Your continued use of our services following the effective date of an updated Privacy Policy constitutes acknowledgment of the revised Policy to the extent permitted by law.
SMS TERMS AND CONDITIONS
By opting in to receive SMS/text messages, you agree to the following terms:
You agree to receive SMS messages from One Smile Orthodontics regarding appointments, scheduling, treatment-related updates, reminders, account information, and other important communications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help or additional information, reply HELP.
OPT-IN
Consent is obtained before SMS messages are sent.
After opting in, subscribers may receive the following confirmation message:
"You have successfully been subscribed to messages from One Smile Orthodontics from this number. Message frequency may vary. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
Consent to receive SMS messages is not a condition of purchasing any goods or services.
OPT-OUT
You may reply STOP at any time to unsubscribe from SMS messages.
After opting out, you may receive the following confirmation message:
"You have now been opted out and will receive no further messages from One Smile Orthodontics from this number. Reply START to resubscribe."
HELP
Reply HELP for assistance.
You may receive the following response:
"For additional information, please call One Smile Orthodontics at (626) 388-2621. To opt out, reply STOP."
PRIVACY
Your information is used only for the purposes described in these Terms and our Privacy Policy.
No mobile information, text messaging originator opt-in data, or consent information will be shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information regarding how One Smile Orthodontics collects, uses, and protects your information, please review our Privacy Policy:
https://www.onesmileorthodontics.com/privacy-policy