Privacy Policy
Last updated: September 18, 2026
One Smile Orthodontics, operated by Namgu Kim, DMD, Inc., uses this website to communicate with patients and prospective patients. This policy explains how we handle information provided through our website and SMS messaging program. Our Notice of Privacy Practices separately addresses protected health information and patient rights relating to that information.
Information we collect
We collect information you choose to provide, such as your name, email address, telephone number, preferred contact method, and inquiry or scheduling information. If you choose to receive text messages, we also collect your SMS consent and information needed to manage that consent.
Our website and service providers may use cookies and similar technologies to support website operation and understand website use. Please do not include sensitive medical information, payment card details, or other confidential information in the general website contact form.
How we use information
We use information to respond to inquiries, assist with scheduling, communicate about services you request, and operate our website. When you consent to our SMS program, we may use your mobile number to send appointment reminders, confirmations, scheduling changes, new patient form requests, office notices, patient account or payment notifications, and responses to your inquiries.
SMS consent and choices
SMS enrollment is optional. Consent is not a condition of purchasing services or receiving treatment. The website SMS checkbox is optional and is not selected by default. You may submit an inquiry without enrolling in SMS.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may receive a final message confirming an opt-out request. For program details and the recurring message limit, please read our SMS Terms and Conditions at https://www.onesmileorthodontics.com/sms-terms.
Sharing of information
We do not sell or rent information you provide through the website. We may use service providers to operate the website, respond to your requests, and deliver communications on our behalf.
Mobile phone numbers, SMS opt-in data, and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent is not sold, rented, or transferred for another party's advertising or promotional use. Messaging service providers may process information on our behalf only as necessary to deliver and support the text messaging service you request.
Your choices and questions
You may contact our office to ask about information you have provided, request corrections, or discuss your communication preferences. Requests to delete information are subject to any applicable recordkeeping obligations. To stop SMS messages, reply STOP.
Other websites and security
Links may take you to websites operated by other organizations. Their privacy practices are governed by their own policies. Internet communications cannot be guaranteed to be completely secure. Please contact our office for an appropriate way to provide sensitive information.
Updates and contact
We may update this policy by posting a revised version and updating the date above.
One Smile Orthodontics
Namgu Kim, DMD, Inc.
933 S Sunset Ave #208, West Covina, CA 91790
Phone: (626) 388-2621
Email: info@onesmileorthodontics.com